8X
Faster to Resolution
50%
Common Inquiries Resolved Instantly
30%
Less per IT Support Case
24/7 Availability
Leverage your IT knowledge base to provide relentless, instant, accurate, automated IT support across all time zones and holidays.
Handle multiple inquiries without delay, reducing operational costs and enhancing support efficiency.
Intelligent Assistant
Automate repetitive common inquiries and address ambiguous queries, freeing your IT experts to focus on more technical, challenging customer issues.
Classify and tackle IT challenges efficiently through intelligent tagging and categorization, aiding your agents in quick problem-solving.
Built for Continuous Growth
IT Knowledge base becomes smarter through ongoing chatbot feedback and dynamically enhances overall IT support service.
Dive into chatbot conversations for insights, build meaningful customer relationships by addressing preferences and real needs, fostering product iteration and service refinement, and happier customers.
Ensures top-tier data security and privacy with comprehensive access control.
Seamlessly integrate a branded chatbot into your website or app.
Understand users‘ intent, no matter the language.